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Your Safety is Our Priority

We take every measure to ensure safe and secure stays for our guests and hosts.

Safety Features

How we keep you protected

Guest Verification

All guests are verified through ID checks and phone verification before booking.

Secure Payments

All payments are processed through secure, encrypted payment gateways.

Property Protection

Comprehensive insurance coverage and security deposits protect your property.

24/7 Support

Our safety team is available around the clock for emergencies.

Property Inspections

Regular inspections ensure properties meet our quality and safety standards.

Secure Messaging

All communication happens through our secure platform.

Safety Tips

Best practices for a safe stay

Communicate Through Platform

Always communicate and pay through Here & Home for your protection.

Report Suspicious Activity

If something seems off, contact our support team immediately.

Read Reviews Carefully

Check guest/host reviews before booking or accepting bookings.

Secure Key Exchange

Use our secure check-in process for key exchange.

Have Questions?

Our support team is here to help